Terms & Conditions for Brighter Days Psychotherapy

Last Updated: 09/28/2025

Welcome to Brighter Days Psychotherapy (“we,” “us,” “our”). By accessing or using our website (brighterdayspsychotherapy.com) (“Site”), booking a consultation, or acquiring our services, you (“you,” “client,” or “user”) agree to the following Terms & Conditions. If you do not agree, please do not use our Site or services.

1. Purpose & Scope

1.1. The Site and our services provide information about online psychotherapy and related mental health support.
1.2. These Terms & Conditions govern your use of the Site and any interaction (consultations, sessions, communications) initiated via the Site.

2. Eligibility & Disclaimer

2.1. You must be at least 18 years old (or, if a minor, have parental or guardian consent) to engage in therapy services.
2.2. This Site and our content are for general informational purposes and do not substitute for in-person or virtual clinical diagnosis or treatment.
2.3. We cannot guarantee specific outcomes. Mental health improvement depends on many factors including your engagement, external circumstances, etc.
2.4. If you are experiencing a mental health crisis, suicidal thoughts, or other emergency, you must contact emergency services such as 911 or local crisis hotlines. We are not equipped to provide emergency services via the Site.

3. Telehealth & Delivery of Services

3.1. Services are delivered virtually (videoconferencing, telephone, messaging) unless otherwise arranged.
3.2. You agree to comply with any technical requirements (device, internet connection, software) to receive services.
3.3. Confidentiality is maintained consistent with professional and legal obligations, but these cannot guarantee full security over the internet.
3.4. We reserve the right to refuse or terminate therapy services if clinically warranted or if ethical/legal issues arise.

4. Client Responsibilities & Conduct

4.1. You agree to provide accurate, timely, and complete information and to notify us of changes (e.g. contact info, relevant medical history).
4.2. You must act respectfully and not engage in abuse, harassment, or threatening speech toward the therapist, staff, or other clients.
4.3. You agree not to record sessions without explicit permission.
4.4. You are responsible for participating to the best of your ability (e.g. attending sessions, completing assignments) for therapy effectiveness.

5. Payment, Fees & Cancellation

5.1. Session fees, packages, or rates will be clearly disclosed prior to booking or during onboarding.
5.2. You are responsible for timely payment via authorized payment methods (e.g. credit card, ACH, etc.).
5.3. If you cancel or reschedule, our cancellation policy applies (e.g., 24-hour notice) or fees may be charged.
5.4. We may revise our rates from time to time; changes will apply to future services and notice will be given.

6. Intellectual Property & Use of Content

6.1. All materials on the Site (text, images, logos, videos, downloads) are owned by us or licensed to us and are protected by copyright and intellectual property laws.
6.2. You may not reproduce, distribute, modify, publish, or create derivative works from our content without express written permission.
6.3. You may use our downloadable resources or worksheets for your personal, non-commercial use only.

7. Privacy & Data Protection

7.1. Our use of your personal information is governed by our Privacy Policy (linked on the site).
7.2. By using the Site or services, you consent to our collection, storage, use, and transfer of your information in accordance with that policy.
7.3. We make reasonable efforts to secure your data, but cannot guarantee absolute security of data transmitted over the internet.

8. Limitation of Liability & Indemnification

8.1. To the fullest extent allowed by law, we (and our therapists, employees, agents) shall not be liable for indirect, incidental, special, or consequential damages arising from your use of the Site or services.
8.2. Our total liability to you for direct damages shall not exceed the amount you paid us for services in the relevant period.
8.3. You agree to indemnify, defend, and hold harmless us from any claims, liabilities, damages, costs, or expenses (including reasonable attorneys’ fees) arising out of your use of the Site or violation of these Terms.

9. Termination & Suspension

9.1. We may terminate or suspend access to the Site or services at our discretion, for any reason, including violation of these Terms.
9.2. You may terminate use at any time by ceasing to access the Site or requesting to end services.
9.3. Sections 4, 5, 6, 7, 8, 9, and 10 will survive termination.

10. Modifications of Terms

10.1. We may amend or revise these Terms at any time. Revised terms will be posted on the Site with an updated “Last Updated” date.
10.2. Your continued use of the Site or services after changes constitute your acceptance of the revised Terms.

11. Governing Law & Dispute Resolution

11.1. These Terms and your use of services are governed by the laws of the State of Texas (excluding choice-of-law rules).
11.2. Any dispute will be resolved first by good faith negotiation. If unresolved, the dispute may be submitted to mediation or binding arbitration (except as prohibited by law).
11.3. You agree that jurisdiction and venue for any court claim shall lie in [specify county], Texas, to the extent court action is permitted.

12. Severability & Waiver

12.1. If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force.
12.2. Our failure to enforce any right or provision will not constitute a waiver of that right or provision.

13. Contact Information

If you have questions or concerns about these Terms, you may contact us at:
Brighter Days Psychotherapy
Email: joanna.rebollo@brighterdayspsychotherapy.com

Acknowledgment
By using the Site, requesting a consultation, or engaging in therapy services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.